Terms & Conditions

1. Website Ownership & Operator

This website http://www.buenavistasuites.mt/ (“Website”) is owned and operated by Buena Vista Holidays Ltd (“Company”), a company incorporated under the laws of Malta, with its registered office in Malta.

Your access to and use of this Website is conditional upon your acceptance of these Terms and Conditions, together with any notices and disclaimers contained herein or elsewhere on the Website (collectively, the “Terms and Conditions”). By accessing or using the Website, you are deemed to have accepted these Terms and Conditions.

By accepting these Terms and Conditions, you enter into a legally binding agreement with the Company and any affiliated entities and properties operated or managed by Buena Vista Holidays Ltd (collectively, “Buena Vista Suites”, “we”, “us”, or “our”).

2. Use of the Website

The Website allows users to:

• View accommodation listings
• Make direct reservations
• Access marketing and promotional information relating to accommodation and related services

The Website and its content are provided for personal, non-commercial use only. You must not use the Website for any unlawful, illegal, fraudulent, or unauthorised purpose.

We reserve the right, at our sole discretion, to restrict or terminate access to the Website for any user who breaches these Terms and Conditions or any applicable law.

You must not attempt to interfere with, damage, or compromise the security, performance, or functionality of the Website or any systems supporting it.

You must be at least 18 years of age and have legal capacity to make a reservation. Minors may only use the Website with the supervision and consent of a parent or legal guardian.

3. Intellectual Property

All content on the Website, including text, images, graphics, videos, logos, branding, layouts, software, and design elements (“Content”), is owned by or licensed to Buena Vista Holidays Ltd and is protected under Maltese, EU, and international intellectual property laws.

No rights or licences are granted to you other than the limited right to access and use the Website for personal purposes. You may not reproduce, copy, modify, distribute, sell, or exploit any Content without our prior written consent, except as permitted by law.

4. Feedback

Any feedback, comments, suggestions, or ideas submitted by you relating to the Website or services (“Feedback”) become our property. You grant us the unrestricted right to use such Feedback for any purpose without compensation.

5. Reservations

By making a reservation through the Website, you agree to:

• The specific accommodation terms and house rules applicable to your booking
• Any cancellation, payment, or prepayment conditions shown at the time of booking

We reserve the right to correct pricing errors, availability issues, or inaccuracies at any time, including cancelling reservations made based on such errors.

Reservations may only be made for personal use. Bulk bookings (more than 9 units) or resale of reservations are prohibited unless expressly agreed in writing.

Valid identification (passport or national ID) is required at check-in. Failure to provide valid identification may result in refusal of check-in.

6. Cancellation Policy

Cancellation terms vary depending on the rate selected and will be clearly displayed at the time of booking.

Unless otherwise stated, our standard policy allows free cancellation up to 30 Days before the Check-In Date. No-shows may incur a charge equivalent to the full value of the stay, including applicable taxes and fees.

7. Payments & Credit/Debit Cards

Valid credit or debit card details are required to secure reservations. Prepaid or advance purchase rates may be charged at the time of booking.

By providing payment details, you confirm that:

• You are authorised to use the card
• You authorise us to charge applicable fees, damages, cancellation penalties, or outstanding balances

All reasonable security measures are applied; however, we shall not be liable for unauthorised access resulting from events beyond our control (e.g. hacking, malware).

8. Use of Facilities

Use of facilities such as pool, rooftop terrace or other amenities is entirely at your own risk and subject to property-specific rules.

To the extent permitted by Maltese law, we accept no liability for injury, loss, or damage arising from the use of facilities.

9. Valuables

Guests are responsible for safeguarding personal belongings. Where available, safes should be used. We shall not be liable for loss or damage to valuables except as required under Maltese law.

10. Privacy

Your personal data is processed in accordance with our Privacy Policy, compliant with the GDPR and Maltese data protection laws.

11. Disclaimers

The Website and services are provided “as is” and “as available”. While we take reasonable care to ensure accuracy, we do not guarantee uninterrupted access or error-free content.

Images are illustrative and may not reflect exact layouts or conditions.

12. Limitation of Liability

To the maximum extent permitted by Maltese law, we shall not be liable for indirect, consequential, or incidental losses arising from your use of the Website or stay.

Where liability cannot be excluded, it shall be limited to the amount paid for the relevant booking.

13. Indemnity

You agree to indemnify and hold us harmless from any claims, damages, or costs arising from your breach of these Terms or misuse of the Website.

14. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Malta.
The Maltese courts shall have exclusive jurisdiction over any disputes.

15. Amendments

We reserve the right to amend these Terms at any time. Continued use of the Website constitutes acceptance of updated Terms.